FAQs

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FAQs2023-02-21T21:26:45+00:00
Do you offer a panel for resellers?2023-01-14T01:10:51+00:00

Yes, please contact us via chat box and ask for our prices

If I refer my friend to your service, do I get any bonus?2023-01-14T00:55:47+00:00

We have a referral program for our existing customers in the way of crypto cashback.

My favorite channel is not working. What to do?2023-01-14T00:49:20+00:00

We have over 13.000 channels in our server. Some of them may not work properly sometimes. Please let us know asap about the issue so we can get it fixed in our server.

I am not good in this. Can you give me remote access support also?2023-01-14T00:48:31+00:00

For your security , you should not ask for any remote access support. Also technically we cannot access your Smart TV or Box remotely. Our customer support has the time and patience for you. So please do not hesitate to ask for help.

Do you offer discounts for multiple subscriptions?2023-01-14T00:47:54+00:00

Of course you will get a discount when you request multiple subscriptions. Please contact us via chat box and let us know which subscription you are interested in and we will send you a coupon code accordingly.

Do you offer Free Trial?2023-01-14T00:46:58+00:00

Yes, we have a 24 Hour Free Trial

Can I see your channel list?2023-01-14T00:46:01+00:00

Our channel list can be found on our website under CHANNELS tab.

Do you have automated renewals?2023-01-14T00:45:12+00:00

There are no renewals, after your first payment we will never ask you or request any payment ever again.

What is your Refund Policy?2023-01-14T00:44:07+00:00

We offer full refund up to 7 days without asking you any questions or trying to convince you. If you ask for a refund, you will get it within 5 minutes (during business hours). After 7 days we charge you for 1 month and refund you for the remaining months.

How fast can I get my channels?2023-01-14T00:42:21+00:00

Upon your payment check your mailbox. You credentials will be there. If not please check your SPAM folder.

Can you send me also hardware installed with your IPTV list?2023-01-14T00:41:55+00:00

We provide only IPTV Playlist, no hardware.

Can I watch Live Football in UK?2023-01-14T00:41:09+00:00

There is a general blockade in UK during EPL live events. You must use VPN if you want to watch Football in UK.

Can I install VPN on my MAG BOX or SMART TV?2023-01-14T00:40:46+00:00

VPN services can not be installed directly into MAG BOX or SMART TV. You will need a VPN ROUTER which can be purchased from online shopping stores.

What is the best app for IPTV?2023-01-14T00:40:03+00:00

This depends on the device you are using. We have a page called “DEVICES” where you can see our recommendations.

My internet speed is around 10Mbps. Is it OK for IPTV service?2023-01-14T00:39:21+00:00

We require minimum of 12-15 Mbps internet speed for an optimum experience with our service. Our high quality of channels need high and stable internet speed.

Can I use VPN?2023-01-14T00:29:57+00:00

We have no restrictions for VPN usage. We actually recommend you to use it if you are in UK, Italy or Portugal due to general blockade in these locations against IPTV servers.

Can I use Chromecast to distribute IPTV to my devices?2023-01-14T00:29:30+00:00

Unfortunately, we don’t allow usage of Chromecast. It is considered sharing. Using Chromecast may cause you getting blocked by our server.

How many devices are allowed at once?2023-01-14T00:28:32+00:00

You can install our playlist in multiple devices at home or different locations. But you are allowed to have only 1 device online at once. Second device will not work and you maybe blocked by our server for misusage.

Where are you based?2023-01-14T00:28:09+00:00

Due to security of our server, we don’t disclose our location. We operate in Europe and are subject to local taxations in our origin country

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